How long will it take to receive a reply?

• Our customer service team will get back to you within 1–2 working days. Response times may be slightly longer during peak periods or public holidays.
  

Where can I check my order status?

• Once your order has been shipped, you will receive a shipping confirmation with tracking details. You can use the tracking information provided to check your delivery status.

How do I make a return or exchange?

• If you would like to return or exchange an item, please contact our customer service team with your order number and reason for return. Our team will guide you through the next steps.

Can I change or cancel my order after placing it?

• Please contact us as soon as possible if you need to change or cancel your order. Once the order has been processed or shipped, changes may no longer be possible.

How do I know which size to choose?

• Please refer to the size chart provided on each product page. If you are still unsure, feel free to contact us for assistance.